ISO 9001 Certification

LANGUAGE ASSOCIATES obtained certification for quality management pursuant to DIN EN ISO 9001:2008 in 2011. This means our customers benefit among other things from:

  • sustained quality management of our services
  • swift recognition and implementation of improvement potential
  • continual refinement of services in the interest of flexibility

 

What is DIN EN ISO 9001:2008?


An ISO 9001 certificate proves that our quality management system has been certified against a best practice standard and found compliant. ISO (International Organisation for Standardisation) certification lets customers know they can trust that we have implemented the necessary internal processes to meet obligations.

 

To obtain certification our company had to make all internal processes transparent and document all the respective work steps. These were then audited in respect of compliance with ISO norms in order to ensure that they fulfill internal as well as customers‘ requirements.

How do our customers benefit?


ISO certification means we have fulfilled most stringent requirement in respect of quality assurance!

 

Our ISO inspection report (TÜV Nord) contains the comments:


“Language Associates maintains a very high level of customer orientation!”
“There is an exceptionally pro-active commitment towards compliance with ISO norms!”


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ISO certified

LANGUAGE ASSOCIATES is your ISO 9001 cetrtified quality partner for all language needs!

Proven quality

Read about our highly successful franchise concept!

 

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